While we do keep certain information about you on our system (your name, physical address and your email address) we will never sell, exchange or transfer your information to third parties for any reason whatsoever without your consent.
The only time that we will release this information is if we are required to do so by law or if we need to complete business transactions that you have initiated. This being the delivery of the purchased product.
Please understand that if you do not fill out the required fields of your account details with us, we may not be able to fully process the transaction.
Information that we collect and why we collect it:
- To greet you when you access the online store
- Subject to your consent, to inform you of your activity on the online store
- Subject to your consent, to make you aware of special offers from Interactive Electronics CC and/or its affiliates
- To verify your identity when you transact on the store
- To confirm that the items ordered are delivered to and received by the addressee
Please see the section below regarding “Cookies”.
We collect information from you regarding your purchases. We do this for trend and market research purposes. This information is used solely for statistical research.
We also collect information from product reviews written by our customers as well as any queries via email that have transpired. We do this to improve customer service.
We aim to offer our customers the best online shopping experience possible and we only collect non-personal information to improve this.
We also use your information to process your transaction/s.
The email address that you supply us with may be used not only to verify your identity when you log onto the web store but also to contact you if you have emailed any queries to one of our company departments. Please note that subject to your consent, we will use the email address provided to send you any information about any special offers or to inform you should the delivery of your parcel be delayed for any unforeseen circumstances.
Should you create a public wishlist or use the gift registry service, the contents of these and your name will be visible to any person who is able to find them – any other Interactive Electronics CC customers who know your email address. Therefore they will be able to add any items from your public wishlist or registry to their shopping cart. Please note that the delivery address specified for a public wishlist or registry will also be visible. You can mark your wishlist as private, by default there will not be a linked delivery address.
Your web browser will transfer small files, otherwise known as “cookies”, from a website or its service provider to your hard drive should you permit it to do so. These cookies will record which browser you are using and other information provided by you during your browsing activity. This information will be sent back to and stored by the site and its service provider. If you do not wish to receive these cookies you can change your browser settings, to either notify you of incoming cookies or to block/reject all cookies.
We advise the acceptance of our cookies in order for you to experience all the benefits of our online store. Should you decide to block/reject them, you will be unable to add items to your shopping cart, proceed to checkout or use any Interactive Electronics CC products and services that require you to log in.
How we protect your information:
We use PayFast as a secure payment method. In order to purchase anything from us you need to open an account with PayFast first.
Alternatively you can can pay us via EFT.
It is your responsibility to take all measures to protect your computer and password from unauthorized access. When using a shared computer ensure that you have logged off correctly.
Your private information (credit card/s, financial and identity number etc.) will not be stored on our servers after a transaction has been completed.
Call to Order:
Interactive Electronics CC reserves the right to amend this policy at any time at their discretion. It is the responsibility of you (the customer) to keep yourself updated and to check if the policy has been amended.